Every year at Ferryscanner, we recruit a group of skilled university students to assist us with the workload. These interns interact with customers and issue ferry tickets from our office in downtown Athens. We asked our 2023 interns to share some feedback about their experiences. Here is what they had to say!
How would you describe your internship experience at Ferryscanner?
“My internship experience at Ferryscanner was enlightening. I gained valuable skills in the field of customer service and honed my multitasking abilities through the management of multiple customers simultaneously. Also, I acquired a comprehensive understanding of the intricacies of the different ferry companies and their policies. Overall, it has been an exceptional and enriching period of my life.” (Antonio V.)
“This was a real working experience within a compelling company culture. There were many skills to hone, ranging from time management and discipline to self-responsibility. Overall, my internship at Ferryscanner was a wonderful time.” (Andreas S.)
“My experience at Ferryscanner was the ultimate internship opportunity. I had the chance to work with fun people and learn many new skills. For example, how to use all of the various booking programs, how to handle multiple customers at once, and how the ferry industry works. Throughout my internship, I always had the support of my lead agent, who was very helpful and was able to assist me with everything that I needed.” (Eleni T.)
“My Ferryscanner internship was an ideal first experience in the tourism industry. Not only were my IT and communication skills developed, but I also had the opportunity to learn a lot from all of my different colleagues.” (Evi M.)
“The internship experience at Ferryscanner was friendly and fun.” (Christos A.)
“My internship experience at Ferryscanner was great. There was solid teamwork between all colleagues throughout my time.” (Prokopis A.)
What did you like the most about your Ferryscanner internship experience?
“What I enjoyed most during my Ferryscanner internship was the unwavering support and guidance from the full-time staff and the feeling of belonging that the office radiates. One of my favorite moments was towards the end of my internship, when we faced a unique challenge (due to a sailing prohibition and an impending strike at sea) which resulted in a sudden surge in customer inquiries. Working closely with the team, we successfully navigated the workload, and that collective accomplishment is a very positive, memory for me.” (Antonio V.)
“One of the things that I liked the most at Ferryscanner was the acknowledgment of each person’s hard work.” (Andreas S.)
“I liked the friendly, young environment at the office, as well as the communication that I had with the customers and different ferry companies. Also, the office was beautifully decorated and I appreciated that they trusted us to take full control of our work. Every day was special and I have many favorite memories from these past five months.” (Eleni T.)
“These past five months of working at Ferryscanner were marvelous. I met nice new people and formed wonderful friendships.” (Evi M.)
“I really liked the cooperation between coworkers and of course, the brunch that we had on Thursdays!” (Christos A.)
“Every moment spent at Ferryscanner was special. Something specific that I will remember forever is when a customer shook my hand and said, ‘Thank you so much for your work my friend, you made my day.’ This small comment had a very big impact on me”. (Prokopis A.)
What is something that you learned during your internship?
“During my six months at Ferryscanner, I gained a comprehensive understanding of the entire ferry ticketing cycle, from booking to boarding and all the stages in between. Also, I learned all about changing or cancelling a trip. One thing that I struck by, was the intricate process involved in implementing even the most minor changes, which underscores how much attention to detail is required in this industry.” (Antonio V.)
“Being pushed to my limits during the high season actually showed me that I can keep on improving and do a lot more than I had initially thought.” (Andreas S.)
“During those 5 months of my internship, I learned a lot of things such as the programs and tools that the ferry companies use. Furthermore, I learned a lot of things about working in an office, how to put my knowledge into practice, and how to work on a team.” (Eleni T.)
“During my internship, I had the chance to test my skills and become a better me. Something that impressed me is seeing myself starting and ending this season by being more powerful and more confident with my choices.” (Evi M.)
“Since most of us were interns, I was impressed on how they managed to train all of us effectively, props to Maria.” (Christos A.)
“At Ferryscanner I learned how to properly manage workload without stress thanks to my lead agent, as well as supporting my colleagues when they needed help.” (Prokopis A.)
Would you recommend others do their internship at Ferryscanner?
“I wholeheartedly recommend doing an internship at Ferryscanner. The workplace environment is exceptional, the staff is incredibly supportive, and you’ll find it hard to leave once you’ve experienced it.” (Antonio V.)
“I would surely recommend an internship at Ferryscanner. It’s not just the environment in the office that is great, it’s also the overall experience every day. Even if you do not wish to pursue a career in customer support or tourism – I promise it’s worth every minute.” (Andreas S.)
“I would highly recommend Ferryscanner to anyone who is interested in doing a student internship. The office has a unique environment with kind, professional people who are actually interested in what happens with their employees.” (Eleni T.)
“I would totally recommend Ferryscanner, not only because of the friendly, welcoming environment but also due to the great learning and working experience. You will also get to enjoy delicious sweets in the office kitchen!” (Evi M.)
“Yes, I would 100% recommend others to do their internship at Ferryscanner. It is a fun, friendly, and cooperative work environment.” (Christos A.)
“It’s a great place to do your internship, you’ll learn a lot and have a great time.” (Prokopis A.)
What advice would you give to next year’s interns?
“There’s a lot of information to take in at the beginning but don’t get discouraged! It naturally grows on you as time passes and it gets much easier every day.” (Antonio V.)
“Be bold. You are capable of more than you think. Learn from your mistakes and keep looking forward.” (Andreas S.)
“My advice is to pay close attention during training. Don’t be afraid to ask as many questions as you need. The full-time agents will always help you find the best solution. Just keep calm and enjoy the ride because once you get the hang of it, the internship will fly by.” (Eleni T.)
“My advice to next year’s interns is to observe and learn from the best. Watch how the agents work to improve yourself and your abilities through this job!” (Evi M.)
“If you choose to do your internship at Ferryscanner, you will have to process a lot of information during the training period. Don’t worry at all! It will come naturally, with some guidance from the lead agents.” (Christos A.)
“Send your resume to Ferryscanner immediately – without another thought! Don’t miss out on this opportunity!” (Prokopis A.)
If you are interested in joining the Ferryscanner team as a student intern or in a full-time role, please check our Recruitee page for the latest job openings.