Navigating through the sea of travel services, Ferryscanner has charted a course that not only provides ferry tickets but also exceeds all expectations. In our recently published infographic, we present a compelling visual summary of our company’s 2023 journey – and it’s quite the odyssey.
The 2023 Journey: A Reflection of Excellence
In 2023, Ferryscanner’s online search and booking engine helped arrange a staggering 862,000 trips, a testament to its popularity and reliability among sea travelers. What’s even more impressive is the full capacity usage, with 640 ships completely filled by Ferryscanner customers, showcasing the efficiency and demand for our services. The international appeal is undeniable, with Ferryscanner 2023 customers hailing from 181 countries – a veritable United Nations on the water! The advanced planning of our clientele is evident, with reservations typically made 24.48 days before travel, highlighting the trust in Ferryscanner’s dependability.
Ferryscanner’s commitment to excellence resonates with the response from our users. In 2023, we boasted a 4.6/5 Trustpilot rating and a 4.4/5 Google review score. These high ratings reflect a consistent quality of service that customers appreciate and are eager to endorse.
Time Well-Spent
Ferryscanner didn’t just help people move from point A to B; we also helped people craft travel experiences that are truly worth the time. With a combined total travel time of 349 years, we’ve essentially provided centuries of memories, condensed into 127,661 days of scenic sea routes and gentle waves.
Charting Destinations
Covering an extensive network in 2023, Ferryscanner offered ferry tickets to 400 ports, in 25 countries from 95 ferry companies. The top destinations charted in 2023 were Mykonos, Paros, Naxos, Santorini, and Heraklion – which not only reflects the beauty of these locales but also highlights Ferryscanner’s role in connecting people to some of the world’s most picturesque islands.
A Symphony of Communication
In a digital age where communication is key, Ferryscanner has shown its mastery in customer engagement. Over 125,218 customer support requests were handled in 2023 emphasizing our team’s dedication to customer satisfaction. Emails and live chats numbered in the tens of thousands, proving that Ferryscanner is as adept at communication as offering ferry tickets. During our busiest season, our customers had an average wait time of only 1 minute and 2 seconds, despite the large number of requests
The Visual
The 2023 Ferryscanner infographic isn’t just data on a page – it’s also a snapshot of a company that has effectively and efficiently moved masses, and created connections across bright blue waters. This infographic tells a story of a year well-sailed and forecasts even more success on the horizon.
To be a part of next year’s numbers, use the Ferryscanner website to get inspired, browse routes, and book your ferry tickets. Here’s to more smooth sailing and even greater achievements in 2024!