Company

CUSTOMERS CAN MANAGE THEIR OWN BOOKING WITH NEW FEATURE

22 September 2023 • Ferryscanner Team

In a world where convenience and flexibility are in high demand, Ferryscanner is always looking for ways to make our customers’ travel planning even easier. That’s why we are so excited to announce the launch of Ferryscanner’s new website feature that empowers customers to take control of their bookings, making the ticket booking process more convenient and hassle-free than ever before.

Say goodbye to having to get in touch with someone from our team during working hours or go through a formal process just for a simple request. The future of ferry travel is here!


 

Navigating the Seas of Change

Travel plans can be unpredictable, and the need to adjust your bookings can arise at any time. Whether you need to cancel your upcoming ferry trip, convert an existing ticket to an open-dated one, or request an invoice instead of a sales receipt, Ferryscanner’s new booking management feature is designed with you in mind.

Easy Cancellation

With Ferryscanner’s new feature, canceling a trip has never been easier. No more conversations or delays. Customers can simply use the new website feature to locate the booking they wish to cancel, and within a few moments, it’s been done! Then the refund process automatically begins. When viewing your bookings, you will be able to see how much time is left to cancel each trip. It’s important to remember that every ferry company has its own unique cancellation policy.

Hassle-Free Invoice Requests

For business travelers and those requiring invoices for expense reporting, Ferryscanner’s new feature streamlines the process. Instead of requesting a sales receipt and then trying to convert it into an invoice, customers can now directly request an invoice during the booking process.

Flexible Ticket Conversions

Life can be unpredictable, and travel plans may need to be adjusted. Ferryscanner recognizes this, and we want to make it simpler than ever to convert an existing reservation. Whether it’s due to a last-minute work commitment or a sudden change in vacation plans, this flexibility ensures you’re not tied down to a fixed travel date. If you convert your ferry tickets to open-dated, you can use them at a later date (with the same ferry company).
 

How Ferryscanner’s New Feature Works

Managing your own trips with Ferryscanner is as straightforward as booking tickets with us. Here are two options for how to access this new feature on our website.

Option 1

  1. Login or Create an Account: If you’re not already a registered user, creating an account is quick and easy. Once logged in, you’ll have access to all your passenger details, vehicle information, and bookings.
  2. Access Your Bookings: In your account dashboard, you’ll find a list of your past and upcoming bookings. Simply select the one you want to manage.
  3. Choose Your Action: Depending on your needs, you can choose to cancel, convert, or request an invoice for your booking.
  4. Confirmation: After selecting your desired action, the system will guide you through the necessary steps to complete the process. Confirm your changes, and you’re all set!

Option 2

Although we highly recommend creating a user account to speed up future reservations, you can also manage your booking another way.

Simply click here to access the Manage Booking dashboard. Then, using the Ferryscanner booking code and your email you can view your bookings. This can all be done from the comfort of your home in a matter of minutes.

manage my booking homepage

manage my booking page
 

Managing Your Next Ferry Trip

Ferryscanner’s new booking management feature is a game-changer for travelers seeking flexibility and convenience in their ferry bookings. With the power to cancel, convert, and request invoices at your fingertips, you’re in control of your travel plans like never before.

Say goodbye to long wait times and complicated processes. Embrace a new era of ferry travel with Ferryscanner’s customer-focused website feature. Your journey starts here, and the possibilities are endless!

Don’t miss out on the future of ferry bookings – try it today on Ferryscanner’s website and experience a whole new level of travel convenience. Your ferry adventure awaits!
 

Why Choose Ferryscanner?

Ferryscanner has always been at the forefront of delivering convenience and value to ferry travelers, and this new booking management feature further solidifies our commitment to customer satisfaction.

  • User-Friendly Interface: The website is designed to be intuitive and easy to navigate, ensuring that customers of all tech levels can make changes effortlessly.
  • Dedicated Support: While the new feature empowers customers to manage bookings independently, Ferryscanner’s customer support team is always ready to assist with any questions or concerns. Now our team can focus on solving bigger problems rather than smaller issues that can be solved on their own.

Ferryscanner is a search and online booking engine for ferry tickets for destinations all over the world. Founded in 2018 and based in Athens, the company was designed with a mission to simplify the process of ferry ticket booking and improve the overall travel experience for global travellers. Utilizing a capable team of experienced travel and tourism professionals, Ferryscanner works with more than 85 trusted ferry companies offering tickets to more than 350 unique destinations in 25 countries – and new ferry routes being continuously added.

Head to Ferryscanner.com to book your ferry tickets today!

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