Travelling By Ferry

Most ferry companies allow online check-in only once. If there's an error in your email address or phone number, you may not receive your e-ticket. To avoid any issues, double-check your personal details before completing the check-in process—this quick step can save you time and hassle. If you haven’t received your boarding pass after checking in online, check your spam, junk, or trash folder, as the email may have been filtered there. If you still can’t find it, you’ll need to pick up a hard copy of your ticket at the ferry company’s ticket booth at the departure port before boarding.

If you're unable to check in online, it may be due to one of the following reasons: 1. Online Check-in Timeframe Online check-in might not yet be available. Ferry companies set specific timeframes for online check-in. For Greek ferry companies, this typically opens 48 hours before departure and closes 2 hours prior. If you attempt to check in outside this period, the system won’t allow it. Please refer to your booking confirmation email for exact details. 2. System Issues or Maintenance Technical issues or scheduled maintenance on the ferry company’s website may temporarily prevent online check-in. 3. Close to Departure Time If your departure time is approaching, online check-in may no longer be an option. If you encounter issues, we recommend contacting the ferry company directly, as they manage the online check-in service and can provide further assistance. Alternatively, if your departure is imminent, visit one of the local travel agencies listed in your confirmation email to get support and collect your e-tickets. If you've selected the Web Check-In add-on or received e-tickets attached to your confirmation email, online check-in is not required.

If you lose or leave an item on board or after disembarking, you should contact the ferry company directly. They can check whether the item has been found on the ship and provide assistance in retrieving it.

For ferry routes within the European Union, the Euro (€) is the official and only accepted currency on board. For trips between non-EU countries, currency policies may vary, so it's best to check the ferry company’s website for specific details and payment guidelines.

In most cases, your cabin number will be assigned on the day of departure after you board the ship. Only a few ferry companies allow passengers to select a specific cabin number during the booking process. If pre-selection is not available, your cabin will be allocated upon check-in.

The requirements depend on the country you are traveling to or through, so it’s important to check entry regulations in advance. Many countries require that passports remain valid for a specific period—typically six months—before allowing entry. If your passport is set to expire in the next few months, it is strongly recommended to renew it as soon as possible to avoid travel disruptions.

If you’re running late and might miss your ferry, we recommend going to the port as soon as possible to check if the ferry company can reschedule your ticket for a different departure time or date. Keep in mind that tickets are non-refundable if you miss your scheduled sailing, so your best option is to see if it can be used for a later trip, if permitted by the ferry company.

Check-in times vary depending on the ferry operator and route. Foot passengers should arrive 30 to 60 minutes before departure, while those traveling with a vehicle should check in 60 to 90 minutes in advance. For international routes, check-in is typically required at least 90 minutes prior due to customs and immigration procedures. Always refer to your ticket or the ferry operator’s website for exact check-in requirements, as missing the deadline may result in denied boarding.

Yes, pregnant women are generally allowed to travel by ferry up to 36 weeks of pregnancy. However, most travel experts recommend that the best time to travel is between 14 and 28 weeks, as this is when pregnancy-related issues are less likely to occur. Depending on the route or ferry type, a medical certificate may be required. If you're unsure about your specific situation or the ferry company's policies, we recommend contacting us directly for guidance.

Cot availability depends on the type and size of your cabin. In most cases, cots are provided free of charge, but they must be pre-booked directly with the ferry company.

• A valid passport or ID card
• A valid driver's license
• Vehicle registration document (V5c)
• Motor insurance certificate
• Letter of authorization (if the vehicle is registered in someone else’s name, such as a company car)

• Warning triangle
• Reflective jacket
• Headlamp
• Spare headlamp bulbs
• First aid kit
• Fire extinguisher

Ferryscanner provides ferry routes across 25 countries, connecting popular destinations in Europe and beyond. Our platform offers access to a wide variety of ferry operators, ensuring flexibility and ease for your travels. We operate in:

• Southern Europe & Mediterranean: Greece, Italy, Spain, Croatia, Malta, Turkey, Albania, and Morocco. Western Europe: France, United Kingdom, Netherlands, and Germany.
• Northern Europe & Scandinavia: Denmark, Sweden, Norway, Finland, and the Baltic countries (Estonia, Latvia, Lithuania).
• Central Europe: Austria and Switzerland (lake ferries).
• Other regions: Portugal, Ireland, and Iceland.

Visa requirements depend on your nationality and the country you plan to visit. You may need to obtain a visa in advance, depending on the entry regulations at your destination. If you're unsure about the necessary documents, we strongly recommend contacting your local embassy for accurate and up-to-date information to ensure a smooth journey.