Tallink Silja Line 是一家连接芬兰、瑞典、丹麦、挪威、爱沙尼亚、拉脱维亚和德国的轮渡公司。它在波罗的海主要航线上运营 16 艘船只，包括赫尔辛基（西 2 号航站楼及 D 型航站楼）、塔林（D 型航站楼）、斯德哥尔摩、图尔库、玛丽港、朗纳斯和里加。立即在线或通过 Ferryscanner app 轻松预订 轮渡票务。Tallink Silja Line
Tallink Silja Line 路线
最新Tallink Silja Line 航线排名每 15 天更新一次。查看轮渡时刻表、价格和航班时间。
Tallink Silja Line 船队
Tallink Silja Line 波罗的海游轮公司拥有一支由 16 艘游轮组成的现代化船队，为您提供安全舒适的波罗的海之旅。走进船舱，您会发现整洁的内饰、宽敞的甲板和精心设计的设施，让您的每一段旅程都充满乐趣。每艘船都会定期维护保养，让您航行顺畅，旅途安心。
About Tallink Silja Line
Tallink Grupp 是波罗的海地区领先的欧洲休闲和商务旅行及海上运输服务提供商。公司拥有一支由 16 艘 Tallink 和 Silja Line 品牌船只组成的船队，服务于北波罗的海的五条主要航线。除海上旅行外，Tallink Grupp 还在塔林和里加经营四家酒店，提供高级住宿服务。该公司以其现代化的船队、高安全标准和坚定的环保承诺而闻名。
Tallink Silja Line 办理登机手续和登机
抵达时间
步行乘客：提前 1.5 小时到达港口码头服务台。
自驾车旅客：在船舶出发前 1.5 小时到达港口码头的车辆登记处。
电子门票选项
该轮渡公司无电子客票。
在线报到
不提供网上值机服务。您必须凭预订确认函直接到港口办理值机手续，以获取船票。
纸票
可索取纸质门票。
预订确认
使用您的预订确认代码，在轮渡公司售票处领取实体票或登机牌。
机载设备
Tallink Silja Line 运营 16 艘船，船上有 8 辆提供服务的车辆。您也可以骑自行车或摩托车出行。关于汽车、露营车和卡车，请在预订时查询价格或联系我们的支持团队。
携带车辆旅行的旅客必须使用机票、旅行证件和车辆登记证书在汽车值机柜台办理值机手续。在航站楼办理值机手续的时间为航班起飞前 1.5 小时，在线或应用程序办理值机手续的时间为航班起飞前 24 小时。
所需文件
确保您在登机时准备好机票和身份证件。
Tallink Silja Line 船上设施
Tallink Silja Line 在这里，您可以通过 WiFi、贵宾席、舒适的客舱和健康中心享受舒适的旅程。您可以在餐厅或小吃店享用美味佳肴，购买免税商品，还可以在儿童区逗逗孩子。提供宠物箱。
Wi-Fi 接入
在旅途中使用机上 Wi-Fi 保持联系。
贵宾席
特别舒适的贵宾席让您放松身心。
餐厅
通过提供全方位服务的船上餐饮选择，尽享美味佳肴。
小吃店
小吃店提供快餐和饮料。
免税店
在船上免税购买独家产品和纪念品。
儿童游乐区
专为儿童设计的趣味游戏区
电视
休息室或船舱内设有娱乐屏幕。
健康中心
在船上的健康中心放松身心。
木屋
旅行期间，您可以在私人舒适的小木屋中休息。
宠物箱
为旅行宠物提供安全、可靠和舒适的宠物箱。
无障碍 全民旅行
Tallink Silja Line 轮椅无障碍设施、电梯、自动扶梯以及残疾人（PWD）和过敏症患者专用车厢，为每个人提供舒适的旅程。
轮椅通道
便于轮椅进出的坡道和空间。
电梯
乘坐电梯可轻松到达所有甲板。
自动扶梯
方便的自动扶梯可在甲板之间快速通行。
无障碍木屋
为行动不便的乘客提供舒适、设备齐全的客舱。
适合过敏症患者的小屋
专为过敏症乘客设计的特殊客舱。
Tallink Silja Line 折扣
通过Tallink Silja Line 聪明旅行，享受针对年轻旅客的巨大折扣！婴儿（0-5 岁）、儿童（6-11 岁）和青少年（12-17 岁）均可享受优惠票价，折扣因路线而异，让家庭旅行更加经济实惠。
婴儿旅行
提供婴儿折扣，折扣比例因路线而异。
儿童票
6-11 岁的儿童可根据路线享受票价折扣。
忠诚计划
加入 Club One，享受独家折扣和特别优惠。
无车乘客
漫步Tallink Silja Line? 当然可以！ 欢迎徒步乘客在没有汽车或摩托车的情况下登船。登船非常简单，有舒适的座位和丰富的船上福利–美味的餐饮、免税购物和迷人的海景。走进船舱，扬帆远航！
无随身行李车辆的*转移Tallink Silja Line
无随行人员的车辆不能通过Tallink Silja Line 转运。如果您需要更多信息，请联系我们的支持团队。
Tallink Silja Line 宠物政策
Tallink Silja Line 欢迎携带宠物登船，确保您和您的宠物有一个舒适的旅程。请遵循以下主要指南，以获得愉快的旅程：
- 您可以将宠物装入宠物箱或预订宠物专用客舱，与宠物一起旅行。
- 狗、猫和雪貂在欧盟境内旅行需要有效的宠物护照。
- 除游乐室、餐厅和休息室外，MyStar 和 Megastar 的乘客区欢迎携带宠物。宠物必须始终拴在皮带上，建议佩戴口罩。
- 服务犬如有适当的标识并陪伴有特殊需要的人，可免费旅行。
- 如果您的宠物在旅途中留在车内，则无需购买车票，但如果您计划在过境期间前往，则需要车库通行证。
- 宠物位置有限，因此尽早预订是确保您的位置和享受无忧旅行的最佳方式。如需预订宠物机票，请联系我们的客户支持团队。
忠诚计划
Tallink Silja Line 通过 Club One 计划奖励其忠实乘客。
- 通过船票、船上购物和合作伙伴服务赚取积分
- 享受优先登机和专享折扣
- 享受旅行、酒店和租车特惠
- 提升会员级别，享受更多优惠
虽然我们不能直接办理 Club One 会员资格，因为这是不允许的，但您仍然可以在与我们预订时享受其优惠。如需了解更多详情，请随时联系我们的支持团队。
Tallink Silja Line 行李津贴
Tallink Silja Line 对您的行李数量和重量没有任何限制。您可以随意携带行李，但建议每人携带 1 至 2 件行李，以保证舒适。我们不收取额外费用，因此您可以随身携带所需的所有行李，而无需担心额外费用。
指导原则
Tallink Silja Line 致力于通过提供安全、可靠和创新的运输服务，在欧洲海上旅行领域开创先河。公司非常注重客户体验，每一次旅程都旨在超越客户期望，给客户留下深刻印象。对现代环保技术的持续投资确保了可持续发展始终是公司运营的核心。通过拥抱创新和保持最高的服务标准， ，努力为乘客提供非凡的旅行体验，激发他们的回头客。Tallink Silja Line
可提供的目的地有Tallink Silja Line
赫尔辛基卡佩尔斯卡朗内斯玛丽港帕尔迪斯基里加斯德哥尔摩塔林土尔库维斯比武萨里门票展位
Tallink Silja Line 旅行条款与条件
Booking, payment, changing and cancellation of the ticket
1. General terms for booking the ticket
(1) These terms and conditions for booking a Ticket and making a payment (hereinafter the Terms) are valid for the bookings made by an individual passenger in Tallink’s online environment, via the smartphone application, at the sales agency, in the contact centre, at the port terminal service desk, in the self-service kiosk or the other travel agent’s agency or its online environment.
(2) These Terms are valid for bookings made in the online environment and via the smartphone application for up to 24 passengers and for bookings for up 9 passengers made through other channels.
(3) A Ticket can be booked and paid for in the environments referred to in paragraph 1.
(4) A Ticket cannot be cancelled in Tallink’s online environment and via the smartphone application or the travel agent’s online environment.
(5) A Ticket can be changed and cancelled in all environments referred to in paragraph 1, except as provided in paragraph 4.
2. Payment for the booking
(1) When making a Booking, the full price of the Booking should be paid immediately.
(2) A Booking that has not been paid on time will be cancelled.
(3) If a Booking has been made less than 5 business days before departure and the payment is made by bank transfer, the employee of the port terminal service desk will have the right to request payment on the spot if the total amount provided in the Booking has not been transferred to Tallink’s bank account by the time of check-in.
3. Ticket changing
(1) It is allowed to change the direction and/or itinerary set on the ticket, the date or time of departure, cabin class, vehicle and on-board service, and any changes to the above-mentioned services may change the fare to be paid.
(2) Changing a passenger’s personal information on a ticket is not considered to be a change of ticket.
(3) When changing a Ticket, the changed service must be paid for in accordance with Tallink’s price list. When changing the Passenger transport service and/or the Onboard service, the price arising out of the difference between the price of the initially purchased service and the changed service must be paid, or the price is refunded to the same bank account from which the Ticket was paid for and a Contractual penalty is imposed.
(4) The Ticket may be changed on all ferry routes (except Tallinn-Helsinki) under the following conditions:
1) If the Ticket is changed 21 or more days before departure, no Contractual penalty is imposed.
2) If the passenger wishes to change the travel destination and/or route, departure date or time on the ticket from 20 days to 24 hours before the departure of the ship, as well as if the ticket has already been registered for the trip (check-in), the passenger pays the contractual penalty of 10 euros, the difference in the price of the ticket is not compensated and if the changed ticket is more expensive than the original one, the passenger pays the price difference.
3) The passenger cannot change the direction and/or itinerary, the date and time of departure or the number of passengers less than 24 hours before departure.
(5) Ticket changing on the Tallinn – Helsinki route is possible under the following conditions:
1) If the ticket is changed 7 or more days before departure, no Contractual penalty is imposed.
2) If the passenger wishes to change the travel destination and/or route, departure date or time on the ticket 6 days to 30 minutes before the departure of the ship, as well as if the ticket has already been registered for the trip (check-in), the passenger pays the contractual penalty of 10 euros, the difference in the ticket price is not compensated and if the changed ticket is more expensive than the original one, the passenger pays the price difference.
3) Less than 30 minutes before the departure of the ship the passenger cannot change the destination and/or route, departure date, time or reduce the number of passengers on the ticket.
(6) When changing a Business Lounge class ticket, contractual penalty is not applied and the ticket can be changed up to 30 minutes before the ship’s departure.
(7) If the Ticket is changed with regard to cabin services less than 48 hours before departure, the cost of cabin services will be withheld as the Contractual penalty.
(8) Unused serial tickets will not be bought back.
4. Cancelling a ticket
(1) Tallink will unilaterally cancel an unpaid Booking. Tallink will cancel a Ticket if the passenger has not registered (check-in) the Ticket in Tallink’s online environment, via the smartphone application, in the port terminal service desk or in the self-service kiosk before the departure of the trip or if the passenger has no valid travel document. In case of a Day trip or a Cruise, Tallink will cancel the whole trip if the passenger has not registered the Ticket in the port of first departure.
(2) In the event of cancellation of the Ticket, a Contractual penalty is imposed based on these Terms. In case of cancellation of the Ticket, the Ticket price will be returned to the same bank account from which the Ticket was paid for after deducting the Contractual penalty from the price.
(3) The Contractual penalty is applied as follows (except for the Tallinn-Helsinki route):
1) If the Ticket is cancelled more than 21 or more days before departure, a Contractual penalty of €10 will be withheld and the remaining cost of the Ticket refunded.
2) If the Ticket is cancelled 20 to 10 days prior to departure, a Contractual penalty of €10 plus 20% of the cost of the Ticket will be withheld and the remaining cost of the Ticket refunded.
3) If the Ticket is cancelled 9 days to 48 hours before departure, a Contractual penalty of €10 plus 50% of the cost of the Ticket will be withheld and the remaining cost of the Ticket refunded.
4) If the Ticket is cancelled less than 48 hours before departure, 100% of the cost of the Ticket will be withheld as a Contractual penalty.
(4) The Contractual penalty is applied Tallinn-Helsinki route Ticket as follows:
1) If the Ticket is cancelled more than 7 days before departure, a Contractual penalty of €10 will be withheld and the remaining cost of the Ticket refunded.
2) If the Ticket is cancelled 6 days up to 48 hours before departure, a Contractual penalty of €10 plus 20% of the cost of the Ticket will be withheld and the remaining cost of the Ticket refunded.
3) If the Ticket is cancelled less than 48 hours before departure, 100% of the cost of the Ticket will be withheld as a Contractual penalty.
Last update: 24/02/2025
Source: https://www.tallink.com/en/good-to-know/payment-and-cancellation-policies